Free shipping on orders over $75

Shipping Policy

Fast, secure, and reliable shipping for all your trading card game needs. We're committed to getting your cards to you quickly and safely.

Last updated: January 2024
Secure & Insured Shipping

Free Shipping

On all orders over $75 with Standard shipping

Same-Day Processing

Orders placed before 1 PM EST ship same day

Secure Packaging

Professional packaging for card protection

Shipping Options & Rates

Free Shipping Threshold

Enjoy FREE Standard Shipping on all orders over $75! This applies to Standard shipping only and is automatically applied at checkout.

Free Shipping Benefits:
  • • Automatic discount applied at checkout
  • • Same reliable 5-7 business day delivery
  • • Full tracking and insurance included
  • • No minimum item quantity required

Standard Shipping

Most popular option

$9.99
FREE over $75
Delivery Time

5-7 business days

Features
  • • Full tracking included
  • • Insurance up to $100
  • • Signature confirmation available
Best For
  • • Regular orders
  • • Budget-conscious customers
  • • Non-urgent purchases
  • • Orders over $75 (FREE!)

Express Shipping

Faster delivery

$19.99
All orders
Delivery Time

2-3 business days

Features
  • • Priority handling
  • • Full tracking included
  • • Insurance up to $500
  • • Signature confirmation included
Best For
  • • Tournament preparation
  • • Time-sensitive orders
  • • High-value purchases
  • • Gift orders

Overnight Shipping

Next business day delivery

$39.99
All orders
Delivery Time

1 business day

Features
  • • Highest priority processing
  • • Real-time tracking
  • • Insurance up to $1,000
  • • Signature confirmation required
Best For
  • • Last-minute tournament needs
  • • Emergency replacements
  • • High-value collectibles
  • • Critical deadlines
Order Processing & Handling Times

Our Processing Commitment

We are committed to processing and shipping your orders within one business day or less. Most orders placed before 1 PM EST are processed and shipped the same day.

Same-Day Processing

Orders placed before 1 PM EST:
  • • Monday - Friday: Same-day processing
  • • Shipped within the same business day
  • • Tracking information sent immediately
  • • Priority handling for Express/Overnight

Next-Day Processing

Orders placed after 1 PM EST:
  • • Monday - Thursday: Next business day
  • • Friday after 1 PM: Ships Monday
  • • Weekend orders: Ships Monday
  • • Holiday delays may apply

Weekend & Holiday Processing

Important Processing Notes
  • Weekend Orders: Orders placed on Saturday or Sunday will be processed the following Monday
  • Holiday Schedule: Orders placed on federal holidays will be processed the next business day
  • Large Orders: Orders with 50+ items may require additional processing time (1-2 business days)
  • Custom Orders: Special requests or custom bundles may take 2-3 business days
Standard Orders

1-50 items: Same day processing

Large Orders

50+ items: 1-2 business days

Custom Orders

Special requests: 2-3 business days

Fulfillment & Shipping Carriers

Fulfillment

TCG Lore Distribution Center

Flagler Beach, Florida

Central shipping location for optimal delivery times

Climate-controlled facility

24/7 security monitoring

Shipping Coverage
  • • All 50 US states
  • • Washington D.C.
  • • Puerto Rico & US territories
  • • APO/FPO military addresses

Trusted Shipping Partners

FedEx

Express & Overnight shipping

Primary
UPS

Ground & Express services

Secondary
USPS

Standard & Priority Mail

Standard
Carrier Selection Process
Standard Shipping

USPS Priority Mail or UPS Ground based on destination and package size

Express Shipping

FedEx Express or UPS 2nd Day Air for optimal delivery times

Overnight Shipping

FedEx Overnight or UPS Next Day Air with signature confirmation

Transit Times & Important Disclaimers

Transit Time Disclaimer

Important: All transit times listed are estimates provided by our shipping carriers (USPS, UPS, and FedEx) and are not guaranteed. TCG Lore is not responsible for shipping delays caused by carrier issues, weather conditions, or other circumstances beyond our control.

What We Guarantee:
  • • Processing and shipping within 1 business day
  • • Proper packaging and handling of your items
  • • Accurate tracking information provided
  • • Insurance coverage as specified

Potential Delays

  • Weather conditions: Severe weather may delay shipments
  • Peak seasons: Holiday periods may extend transit times
  • Carrier delays: Mechanical issues or high volume periods
  • Address issues: Incorrect or incomplete addresses
  • Customs delays: For APO/FPO and territory shipments

Our Commitment

  • Fast processing: Orders shipped within 1 business day
  • Secure packaging: Professional protection for all items
  • Full tracking: Real-time updates on your shipment
  • Insurance coverage: Protection against loss or damage
  • Customer support: Help with any shipping issues
Delivery Estimates by Region
Southeast (FL, GA, AL, SC, NC)
  • • Standard: 2-4 business days
  • • Express: 1-2 business days
  • • Overnight: Next business day
East Coast & Central US
  • • Standard: 3-5 business days
  • • Express: 2-3 business days
  • • Overnight: Next business day
West Coast & Remote Areas
  • • Standard: 5-7 business days
  • • Express: 2-3 business days
  • • Overnight: Next business day
Pre-Orders & Special Handling

Pre-Order Shipping Policy

Orders containing pre-order items will ship when all items in the order are available. This ensures you receive your complete order in one shipment, reducing shipping costs and potential damage from multiple packages.

Standard Pre-Order Process

1
Order Placed: Your pre-order is confirmed and payment is processed
2
Release Date: Items become available on the official release date
3
Shipment: Complete order ships within 1 business day of release

Partial Shipment Option

At our discretion, we may send partial shipments in the following cases:

  • • Significant delays in pre-order items (30+ days)
  • • Customer request for available items
  • • High-value orders to reduce risk
  • • Perishable or time-sensitive items

Additional shipping charges may apply for partial shipments

Mixed Order Examples

Scenario 1: In-Stock + Pre-Order

Order: 5 booster packs (in stock) + 1 pre-order box

Shipping: Complete order ships when pre-order box is available

Timeline: Ships on pre-order release date

Scenario 2: Multiple Pre-Orders

Order: 2 different pre-order sets with different release dates

Shipping: Ships when the last item becomes available

Timeline: Ships on the latest release date

Pre-Order Communication
Order Confirmation

Immediate email with expected ship date

Release Updates

Notifications of any date changes

Shipping Notice

Tracking info when order ships

Professional Packaging & Card Protection

Our Packaging Promise

Every order is professionally packaged using industry-standard materials to ensure your trading cards arrive in perfect condition. We understand the value and fragility of collectible cards.

Individual Cards

Penny Sleeves: Each card placed in a protective penny sleeve
Toploaders: High-value cards ($25+) get rigid toploader protection
Team Bags: Multiple cards grouped in team bags for organization

Sealed Products

Bubble Wrap: All boxes and packs wrapped in protective bubble wrap
Box Padding: Void fill material prevents movement during transit
Fragile Handling: Clear fragile stickers on all packages

Package Types by Order Value

Orders Under $50
  • • Padded envelope or small box
  • • Bubble wrap protection
  • • Standard tracking included
  • • Insurance up to $50
Orders $50-$200
  • • Sturdy cardboard box
  • • Multiple layers of protection
  • • Signature confirmation available
  • • Insurance up to $200
Orders Over $200
  • • Double-wall corrugated box
  • • Premium packaging materials
  • • Signature confirmation required
  • • Full insurance coverage
Shipping Support & Contact

Need Help With Shipping?

Our shipping team is here to help with tracking, delivery issues, or special shipping requests.

(888) 496-1626
Mon-Fri 9AM-6PM EST
cs@tcglore.com
Response within 24 hours

Common Shipping Questions

Order tracking and status updates
Address changes before shipment
Special delivery instructions
International shipping inquiries
Damaged package claims
TCG Lore is an online trading card store operated by TOY HAULERZ LLC.